First
year engineers - Given half a chance…
Patricia
Kelly
Teaching and Learning Development Unit,
Queensland University of Technology, Brisbane, Australia
ABSTRACT: This paper considers the role and significance of
using Reflective Journals in a compulsory, first year engineering unit at the
Queensland University of Technology (QUT).
Reflective journals are not new but are seldom used in an engineering
context, particularly at undergraduate level.
One aim was to engage the students in their own learning and to help
them develop the writing skills many lacked.
Therefore the journals were a significant and integral part of
assessment and provided scaffolding and formative assessment to help students
improve both their writing skills and confidence. This was achieved.
At a deeper and more
complex level, the aim was to help students to acquire a "learning ability
towards a sustainable societal development". Their journals reveal that the process has helped students to
integrate their learning into their lives as developing globally competent
professionals, willing to think critically and assume responsibility for their
impact on communities and the planet.
This raises further issues around engineering education in the 21st
century, particularly in relation to offshore and on-line teaching.
INTRODUCTION
"There is no place to begin other than where
we are now"[1]
BNB007 is an innovative first year
Engineering unit designed and taught by an interdisciplinary team [17]. In
particular, Deborah Messer, (the coordinator) and I have developed a productive
collaboration since 1997, based on equality, trust and shared responsibility
[2]. My contribution is through incorporating
cross-cultural perspectives, principles of Teaching English as a Second or
Other Language (TESOL) and critical futures thinking [6, 7] into content and
assessment, both on-line and face-to-face. Our initial work on communication
skills with 30 students in an elective unit, became a key section of a
compulsory first-year unit with over three hundred students, for two hours per
week, in a large lecture format. Maintaining our confidence in the early stages
of an innovative development has been part of the challenge. “Education,…and
many other professions are all processes of facilitating the other to grow. A
practitioner cannot support another in growing if they are not growing
themselves” [8].
This paper discusses
the benefits of using Reflective Journals with first year Engineering students.
The benefits include improved writing skills, self-confidence and better
interpersonal and intercultural communication in the linked teamwork
activities. At a meta-level, there is evidence of growing awareness of their
personal and professional responsibilities on a local and global scale.
REFLECTIVE JOURNALS
As stated in the unit outline for BNB007, the aim
of the Professional Practice module is "to help you identify and develop
the skills necessary to be effective responsible and ethical professionals in a
rapidly changing world." Two
linked assignments, Reflective Journals (RJs) and a team-based project[1]
are the way we have developed assessment as a "tool for learning and
growth" [9, p.46]. Students write twelve (x 300 word) reflective journals,
related to the lecture topics[2]
in Module One, "Professional Practice." In Week six, we review the journals, which students send
electronically for formative feedback, using the summative assessment criteria
that will be used in the Week twelve. As the examples show, students find the
journals useful even if they do not always appreciate the experience. Their honesty indicates they are confident
that criticism will be accepted.
"journal writing
has been somewhat of a challenge to me. I can’t deny that I have hated writing
these entries but I do appreciate the skills I have developed." (Male, middle-eastern Muslim background,
resident)
"…these journals have helped me reflect on
what I have gained from this subject but I guess that is what this section is all
about. All in all when I started this subject I thought it would be a waste of
time but I guess I was wrong."
(Male, Non English speaking background (NESB) resident)
I have written
elsewhere [3, 18] of the resistance the team has experienced from Engineering
students when we introduced new learning activities. This was due in part to lack of fit between some students' idea
of engineering and the personal learning approaches we were using. "Deeply
reflective writing and understanding does not come readily to graduates of our
schools and universities" [8, p203].
The writing we now require in BNB007 has some features that make it an
effective and non-threatening entry to this kind of work for first year students,
who come from diverse backgrounds with varying levels of skills. For this reason, it may be useful in similar
contexts in other countries.
1.
The RJs
are linked to the content of each lecture, so that students can limit
themselves to writing about the topic, with minimal personal comment if they wish.
2.
The 2000
cohort is typical in that it included students from over thirty different
ethnic groups. For at least some of
these, the task required both a new genre of writing and one expressed in their
second or third language. Many were
resistant to the idea, fearful, or both.
Rather than taking the "sink or swim, don't spoon feed them"
approach or ignoring writing standards as long as the message is
understandable, we chose to support students to develop the skills they need.
The process is scaffolded to guide students for whom writing is difficult and
critical reflection is new. Our
"user-friendly" web-site includes an optional template for the first
journal, with open-ended sentences to help students write the first reflection.
http://olt.qut.edu.au/bee/bnb007/gen/ Many use and adapt this template until they
feel confident enough to write without it.
This approach is based on a language development perspective, in which
the teacher offers "information, modeling, guidance, observation,
correction and encouragement", taking more responsibility initially and
gradually shifting it to students as they become more confident [10, np]. Critical thinking and writing requires
confidence both in writing and in what one has to say. Many undergraduates have neither of these
skills. They also need to understand how such writing and thinking is relevant
to their learning in the profession. The first journal must include a Personal
Learning Agreement that students create from the models we suggest, based on
QUT’s Code of Student Conduct and a suggested code of conduct for the
unit. Students found this very helpful
in setting their expectations for themselves and the unit.
“I feel Learning
Agreements can be helpful in setting goals at the beginning of the semester,
and can aid in remaining focused throughout the semester” (Male,
mature-age)
3.
We now
ask for the journals in electronic format, as it is more resource friendly and
simpler in terms of administration. The "Track Changes" facility
enables fast and legible feedback as well as providing an opportunity to
develop a personal and trusting relationship with students. Our experience confirms other research
showing that the flexibility of word processing and ease of correcting have
positive effects on students' academic abilities and self-esteem 10]. Word Processing is one of the skills taught
in BNB007, and students take pride in integrating their growing expertise into
journal presentation.
4.
Our
students have not yet been required to share their writing with their student
peers. It is between the individual and
the tutor. This makes it a relatively
low "risk" activity. With the
right tutors, and allied with well-run group activities, RJs offer a safety net
for students to experiment with a new style of writing and with challenging
their attitudes and values. The writing I share here is from those students in
the 2000 cohort, (94/300), who gave written permission to use their journals
for research. However, the excerpts are representative of the hundreds of
journals I have read since we began using them in 1999. In 2002, we plan to introduce a new
feature as part of the review exercise in Week 6. The review journal will be based on an interview with a peer
partner about their learning to that point in the unit. We hope that this will
help them to engage with another view of the lecture material to that point, as
well as requiring them to explain their own learning. It has the added
advantage of making plagiarism difficult.
TUTORS
Appropriate personal qualities are a critical factor in successfully
marking and managing the RJ process.
Bolton identified these qualities as "supportive, clear,
facilitative, interactive"[8]. The two tutors who marked the journals were
exceptionally able, mature women with exactly the right combination of
personal, writing and professional skills needed. I provided a second opinion, if required. This situation is
unusual in that I work in staff development, not Engineering. However, I am
responsible for the RJ section of the unit and my collaborative role includes
offering support to both the tutors and the students. I was available to students who felt they wanted individual feedback
faster than tutors could provide it, particularly just before and during the
exam period. It is essential to show
"a human face", to make constructive comments and to respond to
personal input. The following example
of feedback illustrates this. I
responded to a young female International student, who had sought individual
help and whom I advised via email from Week One. The positive comments come
first. I have encouraged her attempts to question her own thinking. I want to
alert her to the fact that she needs to edit more carefully, without sounding
"teacherish" and judgemental.
I was also modelling my own reflective practice in seeking her input to
improve the web site.
"I like your conclusion. When
you have learned something from the lecture, please include what lecture you
are referring to and what you got from that lecture that has helped you in your
reflections. I like the way you are
starting to question what you do. It would be good to apply this learning to
your project. Your writing is
improving, You are just making some silly mistakes that I alerted you to
before. I hope this is helpful and
constructive. … have you visited the website and had a look at the Reflection
guide I put there? I would be interested to know if this is helpful or not so I
can improve it for next year. Good luck for the next reflection."
REFLECTION IN ACTION
Students were
asked to define what reflection meant to them at the end of their first
journal. Here are some of their
comments. I have not corrected the
grammar. They all chose to use the open-ended sentence provided in the
template.
Quotes: Reflective Journal 1.
"I now think
that a "reflection" means writing down your thoughts, feelings and
experiences of the certain topic."
"I now think that a
“reflection” means expressing personal thoughts and feeling about
something. By combining past personal
experiences, personal moral and unique personal characteristics, a reflection
on something can be obtained or expressed." (Male, NESB, resident)[3]
"I now think
of reflection meaning not just a fixing of thought on previous experiences but
as a extremely useful motivational tool and a means of accessing one’s own
progress through live what ever there endeavor." (Male, ESB,
Mature Age)
"I think that reflection means to analyse the information content so that I know what areas I need to improve to gain the pass grades." (Male, NESB, resident)
Their final
journals at the end of the semester reveal both a more sophisticated
understanding and a growing self-awareness. This may be evidence of a move, in Barnett’s
terms, beyond "critical thinking" to "critical being" [11,
19]. Walker and Finney reported similar responses from United Kingdom
post-graduates required to engage in reflective writing as part of a mandatory
generic and transferable skills module in a Masters of Research degree.
"Rigorous inquiry into, and consideration of one's own experience in
relation to, what is implicit and considered largely self-evident can put
significant pressure on the set of conceptions that provide a framework for interpretation
of that experience" [11, np]. As with the Masters' students, we have
abundant evidence in the journals that opportunities to reflect "were
themselves learning opportunities rather than merely measurements of
independent outputs" [ibid,
np]. These first year students were
also moving towards a "meta-awareness, an awareness of shifts in
awareness, and the possibility of seeing things differently, calling into
question the previous, and indeed, current ways of seeing" [ibid, np] and "indications
of 'on-the-spot' reflection to reach clarity" [ibid]. The next examples demonstrate this change
in-the-making.
"
I am starting to think that the bnb007 project will come in handy after
all. Come to think of it has helped me improve my communication skills
and I worked in a team and we got along alright… Hmmm that’s one to ponder."
(Male, NESB, resident)
"At the end of the lecture I had come away suddenly
realizing that there was more to engineering than just number
crunching.” (Male, ESB)
"Should we
as engineers destroy cultures just because the wealthy businesses want
something silly? I think I just hit
the topic. Are there such people
like ‘evil’ engineers, who don’t actually care for cultures, who don’t have
international responsibilities? I would
say there would be, not so much ‘evil’, only cheap and quick." (Male,
ESB)
Ideally, RJs would be the foundation for a planned, developmental, critical thinking program that would become more open and collaborative each semester of a course. Students could be encouraged to write more freely using more demanding techniques. These could include stream of consciousness, response to a critical incident and group discussions [8] or using "patchwork texts" [12]. Using the last strategy requires students to respond to a variety of texts, share their reflections and then review their work to find a theme which they make sense of "within an interpretive reflective framework". As Walker and Finney [11] urge, "the development of skills and knowledge can occur in an integrated and synergistic way". These authors move critical thinking in research and pedagogy to include Gallo’s (1994) dimensions of “empathy and imagination," as exemplified in the following journal excerpts.
"I have come to realise that
the skill of communication is very important in the development and survival of
an engineer. I see that it is most important not only to convey one’s message
concisely, clearly and appropriately, one also has to be able to be
compassionate about the other person and be able to listen and provide critical
feed back when necessary." (Male, NESB, resident)
The next
examples are two of the many in which students demonstrate their growing
confidence to share and process the harmonising of their cultural knowings and
experiences, whatever their backgrounds may be [13]. In the first, a student from the former Yugoslavia is a) sharing
his life experience and b) critiquing and rethinking his usual casual dismissal
of his father's village life, to embrace the positive aspects it offered.
"Today I realized just
how much I take technology for granted.
When I got home I talked to my dad. He is 53 years old and when he was
born most of these things weren’t even invented. He gets offended when I laugh
at the games they used to play and how he had to tend to the animals. It was so
different then. But is our world any better then my dad’s childhood. For the
right price we claim to have anything anyone could ask for: television, food
cooked in only a few minutes, and you could keep on going and going describing
the different things that you could HAVE. But we never mention what we can’t
have. My dad ate all natural food from the family garden, milk from the family
cows… while today we do not have any food that hasn’t been processed in some
way or changed in another." (Male, NESB,
resident)
The second example
shows how reflection helped another student work through experiences that had
clearly harmed his self-esteem. It is a compelling argument for professional
development in cross-cultural skills for all teachers.
"Throughout
school I was asked in several occasions to look the teacher in the eye, this
turned out to be a mission, as I would get shouted at for not looking them in
the eyes. After this I really feared
the teachers, but I have now lived in AUS long enough to look some people in
the eyes." (Male, NESB, resident)
DISCUSSION
The issues involved
here also involve change at greater than a subject or even course level. I
discuss some of the implications below.
Global Competency
In 1987 the late Tom Stonier wrote, "We can
no longer afford a society whose progress depends on technologists who are
humanistic illiterates" [4, p.91]. Action seems slow in coming. There is
increasing pressure within universities for students to acquire worthy generic
attributes as university graduates. These are set down in strategic plans. But, it is easy to say that a unit or course values diversity and to use the rhetoric
of "internationalisation" as
a cosmetic gloss, without making any effective changes. In BNB007, our commitment to creating a safe
and respectful environment for students from all backgrounds includes clear,
public statements that a diversity of experiences is welcomed and valued, as in
this example from the unit outline.
"BNB007 students are a very
diverse group in terms of age, ethnicity, work experience & gender. We
encourage you to value and include your own and others' experience and
'knowings' in these reflections."
Any such commitment needs to be formally stated
in assessment, and embedded in lecture content, consistent lecturer/tutor
attitudes, tutorials and meaningful project work before most students feel
confident enough to incorporate their culture or gender-based experiences as a
natural part of their work [3, 13]. We
want them to develop skills beyond "global portability". This popular term can simply mean
worker/graduates, technically-competent mercenaries paid to do what their
employer tells them and to go anywhere to do it, with no interest in the consequences
of their actions for that community or the planet.
The terms "global
competence" [5, 14] and "global citizenship" [9] better describe
the complex set of attitudes and attributes we have designed this unit to
encourage. As Heath urges, we are facilitating "a space where the tensions
and connections between the various identities student/citizen/worker are a
means of transformation, one through the other" [9, p.55].
"The
tutorial activity 1 ‘thinking about learning’ helped me to realise that
I have many strengths to build on and a few weaknesses to work on. It helped
me to see where these strengths and weaknesses are. I now think that a
“reflection” means what we did today in tutorial one-by analysing feelings
strengths and weaknesses you are in fact looking back on yourself or
“reflecting”. (Male, ESB) (my emphasis)
The next example is a moving
illustration of the third stage "reflection" in Belz's (1982) model
based in adult literacy. In this stage,
"the student is involved in the reidentification of the self as a learner
and the rejection of the old self-perceptions that have stood in the way of
continued growth" [ in 10, np]
"Being a quiet person by nature, I tend to keep most of my thoughts and feelings to myself, and I have learnt by experience that this can often be the cause of many problems and can also make certain things more difficult than they need to be. Earlier this week I found myself in a situation whereby I was having a conversation with a friend, and I was somewhat surprised to realise that I was telling him things that I don't think I have ever talked to anyone about before. Although this may seem somewhat trivial to most people, to me it signified that perhaps I was beginning to change, and that maybe I was becoming more like myself and starting to move away from the quiet and withdrawn person that I once was. I also realise that this is just the first step in many to being able to communicate effectively with people and being able to express myself in a way that I have only been able to achieve through writing before now." (Male, ESB)
Intersections With On-Line/Offshore Teaching
The global perspective uncovers additional areas
of difficulty with teaching a unit like this offshore. The unit has a radical
agenda through process and content, although not all lecturers would agree with
this or see themselves as part of it. In fact, our differences may help to
challenge students' thinking, by presenting differing and sometimes
inconsistent points of view. However, a reflexive education does challenge
the status quo and as such is often problematic [15].
BNB007 is about to be taught at an offshore site.
This is an increasingly cost-effective option for nations faced with educating
growing numbers of students[4]. Reflective Journals are an integral part of
the success of this unit in helping students into critical thinking and being.
If the unit is taught without this aspect, to students who will do only the
last year of their course in Australia, they will not have had the same
opportunities to develop writing or critically reflective skills that their
peers have had. Moreover, the journals
and the team project work together to underpin the current curriculum.
"I guess this journal
should be a reflection of how the course is running and what progressions have
been made. Firstly I can honestly say
that this course has changed the way I think about engineering. The guest lecturers have brought a much
different image of engineering to me. I
originally thought engineering to be lots of paper work, solving equations,
crunching numbers and stuff like that.
But that kind of thing has not even come into the BNB007 lectures. My picture now of being a professional
engineer is a lot more exciting. This
involves ideas, proposals, considerations, cultural research, multi-lingual
studies, and ethical guidelines. Each
of these words just mentioned has a large meaning in the work of what I
understand the engineers do." (Male,
ESB)
If we use RJs
and reflective thinking, there is a corresponding responsibility to have
thought about our own progress as reflective and reflexive practitioners. There is a
potential conflict here with corporatised universities who are concerned with
marketing course content, but not the process behind it. Halliday refers to homogenized curricula as
“shopping malls of the mind” (Smith
2000). BNB007, for example, continues to evolve out of the
teaching team’s struggles to do better.
It is more than transferable “engineering” content. If the
offshore unit does include the assessment as we designed it, who will assess
the reflective journals? What guarantee can we give students in offshore sites,
that the content of their journals will remain confidential? One obvious answer
is that any concerned student will carefully craft a sanitised comment on their
learning. Alternatively, the journals
may need to be re-negotiated or encrypted. All journals deserve to be marked by
skilled tutors who understand the consequences of any betrayal of trust. “When people feel free to say what
they really think and feel, they are more willing to examine new ideas and risk
new behaviours than when they feel defensive. If teachers or trainers
demonstrate openness and authenticity in their own behaviour, this will be a
model that learners will want to adopt.”[14]
There are implied and demanding professional and
personal development implications. In increasingly diverse contexts, within and
between nations, academics need to add at least, an "understanding of
language and cross-cultural issues" to their skills. This is a tall order for tutors, in
particular, who are often pressured post-graduates with little teaching
expertise or background. However, it is entirely reasonable in the long-term to
support the development of these and other skills as integral to the role of
globally competent teachers worldwide.
Badley [14] clearly summarises these skills as academic competence in a
content area, (knowing what), operational competence, the increasing pressure
for academic staff to acquire formal teaching qualifications (knowing
how). He adds to operational competence
a new "socio-cultural" competence, based on "the need for a
transformatory and democratic approach to one's own teaching". When I introduced this “transformatory and
democratic” concept at a seminar in my own university, one uneasy senior
academic said, “you don’t want to be preaching revolution, do you?” This was
entirely consistent with Badley’s comment that “given the growth of
managerialism in our universities …the principles and practices of collegiality
and democracy have been somewhat diminished and that university teachers will
have to be encouraged and helped to re-discover their democratic
credentials”. This isn’t easy. “Our
frameworks of value, understanding, self-identity and action all have to be
continually in the dock” [19, p174].
CONCLUSION
Reflective Journals
are proving an effective assessment and learning strategy in a variety of
cultural settings [15, 20]. We have used them to help develop writing
and thinking skills in students with varying levels of skill and
experience. At a deeper level they can
support a long-standing radical agenda that imagines graduates as
"citizens first and employable graduates second", [9, p.44, 18]. This
concept of citizenship is about "connection and responsibility for self,
for others, for changing what we do not like about our world" [9
p.45.] In this sense, it is also
education for sustainability. "Emotionally sustainable learning cultures...privilege
relationships and purposeful engagement with learning over simplistic outcomes
based teaching" [1]. I will
explore this issue at greater length in a future paper. But at any level of use, reflective journals
need to be carefully planned and well supported. This means scaffolded
learning, formative assessment and experienced, skilled markers who can respond
with tact and empathy to any problematic issues that emerge. “A permissive space is insufficient: the
critical dispositions will only be developed if they are actively encouraged to
develop” [19, p.173].
I will leave the last
words to a student, who illustrates a developing understanding of the
collective responsibility of engineers and his willingness to accept that as an
on-going personal and professional challenge.
"The engineering field .. are putting much greater emphasis on the impact of engineering structures on the environment…and although it costs more economically in the short term, doesn’t in the long term. We, as prospective engineers need this political and economic “fencing” to give our technology the necessary boundaries. Although some people see these as a restraint on engineering practices I feel that it is rather a challenge that we need to meet to achieve our best for society as a whole." (Male, ESB).
[I am grateful to the students of BNB007 who have generously shared their journals, my colleague Deborah Messer and to Dr Yoni Ryan and Dr Sohail Inayatullah for their helpful comments on the text. This paper is a revised version of one originally delivered at the Australasian Association for Engineering Education 12th Annual Conference, Brisbane, 26-28 September, 2001 ]
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3. Kelly, P., Internationalizing the Curriculum: For Profit or Planet, in The University in Transformation: Global Perspectives on the Futures of the University, S. Inayatullah, Gidley, J, Eds. 2000, Bergin & Harvey: Westport, Connecticut. London. p.161-175.
4. Stonier, T., in Lowe, I., Ed. Teaching the interactions of science, technology and society. 1987, Longman Cheshire: Melbourne., pp. 88-110.
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6. Slaughter, R.A., Beyond the Mundane: Reconciling Breadth and Depth in Futures Enquiry. Futures, 2001. Special issue: Layered Methodologies (forthcoming).
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8. Boulton, G., Reflections through the looking-glass: The story of a Course of Writing as a Reflexive Practitioner. Teaching in Higher Education, 1999. 4(April): p.193-.
9. Heath, P., Education as Citizenship: appropriating a new social space. Higher Education Research and Development, 2000. 19 (1): pp. 43-57.
10. Palmer; B.C., Journal writing: AN effective, heuristic method for literacy acquisition, Adult Basic Education, 9, 2, 1999, p71-
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20. Tuan, Hsiao-lin, Chin,Chi-Chin, What Can Inservice Taiwanese Science Teachers Learn and Teach about the Nature of Science? Paper given at Annual Meeting of the National Association for Research in Science Teaching, Boston, MA, March 28-31, 1999.
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This is a revised version of a paper presented to the AAEE 12th Annual Conference, Brisbane, 26-28 September, 2001.
.
[1] The coordinator, Deborah Messer, discussed the team project in detail in her paper at the 2001 AaEe conference. The teams must negotiate, create and complete a project related to the United Nations focus in each particular year. In 2002, projects had to respond to the International Year of the Volunteer. These were presented and assessed at a public EXPO.
[2] In 2000, the Professional Practice topics that formed the basis for the
RJs were 1. Introduction:
(Learning Agreement, skills and abilities etc), 2.Study skills (mind mapping,
reflective writing, journal/workbook), The Big Picture, 3.Teamwork and
Interdisciplinary Nature of Engineering, The
Professional: 4. Brief History
of Engineering, 5. Economic and Political Context of Engineering, Context: 6. Professional Ethics, 7.
Appropriate Technology and Awareness of Technological Choices. Review and Feedback 8. Peer Assessment,
9. Environmental Principles and Sustainable Engineering Practice Application: 10. Cultural and
Intercultural Sensitivities and International Responsibilities, 11. Problem Solving and Critical Thinking Skills
Applied to Problems with International or Intercultural Dimension
12.Entrepreneurship, Innovation and Creativity.
[3] I have used the acronym NESB to indicate students from Non English Speaking Background/s. These may be International students, Australian-born or Australian residents. ESB is English Speaking Background/s. I do not assume their ethnic identity but assign it here as it is revealed in the journals.
[4] Estimated to grow from 48 million worldwide in 1990 to 97 million in 2010 and 159 million in 2025 (Blight 1995 in Smith, 2000, p1).